Land's End Reviews

Land's End has an overall rating of 4.7 based on 29 reviews. Customer feedback on Land's End is mixed: Land's End reviewers highlight positive aspects like high-quality clothing, excellent customer service, wide range of sizes and styles, easy return process, which strongly appeal to families looking for durable clothing, individuals seeking classic styles, customers valuing comfort and practicality. However, Land's End is often criticized for its higher price point, inconsistent sizing, limited trendy options, shipping delays.

4.7/5.0

29 reviews

5 Stars

19

4 Stars

6

3 Stars

1

2 Stars

0

1 Star

0

All Land's End Reviews (29)
hello_william112
May 24, 2026
"In my experience, it fixed the issue…"
In my experience, it fixed the issue I was having without any hassle. Straightforward and did what I needed it to do.
Duane_flagg77
May 15, 2026
"Easy Exchange, No Hassle"
I ended up needing a different size in the jacket and was kind of expecting the usual back-and-forth, but it was surprisingly smooth. The return label was right where I needed it, and the replacement showed up sooner than I thought it would. if every exchange worked like this, I wouldn’t think twice about ordering again.
Louise-hudson
May 14, 2026
"I’ve bought a few shirts and some kids..."
I’ve bought a few shirts and some kids stuff from Lands’ End. So far, really good. They come out of the wash looking nice. No weird shrinking. No fading either. Dry easy too. I’m happy with them
jeanene_Kells99
May 07, 2026
"Monogram was just okay"
I ordered a bag with the monogramming and it did arrive on time, so I’ll give them that. But once I looked at it closely, the stitching seemed a little uneven and not as clean as I expected after paying extra for it. The bag also looked like it had been handled kind of carelessly before it got to me, which was annoying. It’s not awful, but I was definitely expecting it to feel more polished.
liliana_Plunkett83
May 07, 2026
"Fit Better Than I Thought"
At first I was thinking it might be a little off, but actually no, it fit me just like I expected. Super easy and comfortable
maurice_Littich03
May 05, 2026
"Solid stuff, shipping was just a little slow"
I got a coat and a few shirts from Lands' End last year, and they’ve held up well. I’ve washed them a bunch of times and all that, and they still look good. The zipper on the coat feels sturdy too, not like one of those flimsy ones. I only took off a star because the shipping was kind of slow, but the quality and durability are definitely there.
Ashley-severance
May 02, 2026
"I checked out Lands' End and they…"
I checked out Lands' End and they was actually stocked well with most of the sizes and colors I wanted. A couple things were sold out, but it wasn’t really a big deal. Overall, it was a easy shopping experience.
karl-Stitt
May 02, 2026
"Showed up way faster than expected??"
I ordered a jacket thinking it would probably take about a week, but it actually showed up in just 3 days?? The tracking was super easy to follow too. i’m happy with how quick and smooth the whole thing was.
shannon_Loken01
April 29, 2026
"Helpful without feeling too pushy"
I get emails from Lands’ End regularly, and I’m usually guarded about promo emails because I don’t like getting pulled into buying stuff I don’t need. But these are actually easy to deal with. They usually tell you right away what the sale is, so I can quickly decide if it’s worth checking out or just delete it. I don’t feel pressured, and I like that I can ignore the ones that don’t apply to me...
marie1982
April 25, 2026
"Comfy stuff, happy with it"
I got a couple tops and some joggers from Lands' End, they’re really comfy. The fabric is soft and doesn’t feel scratchy at all, which is a big thing for me. The fit was mostly good too, though one of the shirts felt a little roomy. Shipping was fine, not exactly fast, but not terrible either. Overall, I’m happy with what I got and I’d probably order from them again.
KellyTheus
April 12, 2026
"Ordering from landsend.com was really smooth. My cart..."
Ordering from landsend.com was really smooth. My cart was easy to review, the promo code went through without any hassle, and payment was quick with no random errors popping up. I also appreciated that everything was laid out clearly before I hit place order. Just a simple, easy checkout experience, which was exactly what I was hoping for.
charles_Walkingstick73
April 08, 2026
"Looked like it did online"
I ordered a jacket from landsend.com and it pretty much looked exactly like the photos when it showed up. The color was right, and the fit looked about the same as it did there too. No weird surprises or anything with that, so I was happy
guadalupe1991
April 07, 2026
"I’ve ordered from Lands’ End a…"
I’ve ordered from Lands’ End a handful of times now, the delivery has been solid. Reliable. My packages show up when they’re supposed to, and the tracking updates are really helpful so I’m not sitting around wondering where everything is. Nice. Nothing has arrived damaged or missing so far, which I definitely appreciate. Not a huge story here, it just works, and that’s why I keep coming back
GREEN
March 31, 2026
"I usually manage to find some…"
I usually manage to find some decent deals here, especially when I can use a discount code. The prices feel fair overall, and the shipping offers definitely help. I’ve been happy with what I’ve bought, but I do wish the communication was clearer sometimes. It can be a bit annoying trying to figure out certain details when they’re not explained properly
HeatherHorn_36
March 29, 2026
"Colors were pretty much spot on"
I ordered a fleece and a couple of shirts from landsend.com, and the colors looked just like they did in the pictures. You know how sometimes this kind of thing can be a little off online, but these were really close.
The navy wasn’t weirdly bright or anything, and the red shirt looked the same when it showed up. I really appreciated that, because I hate when you pick something based on the photo and then that color is totally different in person.

Shipping was fine too, no issues there. Mostly I’m just happy the colors were accurate, because it makes ordering again feel easier and not like I’m guessing. 5 stars from me.
Wm_mccormick94
March 28, 2026
"I’m 100% convinced these were some..."
I’m 100% convinced these were some of the clearest tracking updates I’ve ever gotten. The emails actually told me what was going on, and my package showed up just fine. No guessing, no stress, exactly how it should be.
beverly-Oliver
March 20, 2026
"Really happy with the quality"
I’ve ordered from Lands’ End a few times now, i’ve been really happy with the quality. The shirts feel nice and sturdy, the stitching’s neat, and the colors don’t seem to fade after a few washes. I also picked up a jacket, and it feels like it’s gonna hold up for a long time. It’s not the cheapest stuff out there, but I don’t mind paying a bit more when it actually lasts. Overall, I’m pleased.
CharlotteCox
March 13, 2026
"Stayed dry even in awful rain"
Got caught in some seriously nasty wind and rain, and this jacket totally held up. I stayed dry and comfortable the whole time 😊
Richard-markovich
March 07, 2026
"I’ve been ordering from Lands’ End for..."
I’ve been ordering from Lands’ End for years now, and the rewards program is one of those things that just makes sense if you shop there even semi-regularly. Everyone is always buying coats, uniforms, or random basics anyway, so getting points back on stuff I was already going to order feels like a win.

The free shipping offers are probably my favorite part, and the birthday reward is a nice little bonus too. Returns have pretty much always been easy for me, which is great because sizing is basically impossible everywhere, so I’m way more willing to try a couple options.

It’s not some complicated program where you need a spreadsheet to figure it out. It’s just useful, and over time I’ve definitely saved money. If you shop at Lands’ End a lot, I feel like everyone should just sign up for it. 5 stars from me.
RobertaWaller_56
February 24, 2026
"I ordered a jacket and a few…"
I ordered a jacket and a few shirts, the quality feels solid for what I paid, especially since they were on discount. Shipping was actually a little slower than I expected, but overall I’d say it was worth it

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Land's End Q&A

Is this your experience? LANDS END SCAM at Happy Returns. Until Proven Otherwise, Happy Returns scans only a fraction of your return to Lands End, pretending to scan the rest. Lands End acknowledges receipt of these few items and pockets the money you paid for the rest. This is based on my experience 4/2/25. I did not check the receipt at Happy Returns. Never been scammed before If Happy Returns ships back to Lands End all items you intended to return, Lands End reaps $100 for a $20 item if it cycles through 5 times. My guess is that Lands End pays Happy Returns for this service.

Slightly over a year ago i purchased a lands end men's down jacket at my local sears store. because our winter was so mild last year i did not wear this jacket. with the advent of winter in indiana, i got the jacket out to wear and quickly that the jacket's plastic -way zipper had a mind of its own, opening spontaneously from the bottom whenever. pretty exciting when it opens during a winter gust! i do not have a sales receipt for this jacket. best case is having the zipper replaced by the guy who does my alterations. when i took the jacket to sears recently the l/e rep told me without a receipt he could not help me; further, he had nothing on the floor that matched this 600 power jacket. before i take it to the seamstress, however, i thought i would ask if l/e corporate would be willing to make it good.

Is lands end clothing no longer sold online through the sear's website?

Slightly over a year ago i purchased a lands end men's down jacket at my local sears store. because our winter was so mild last year i did not wear this jacket. with the advent of winter in indiana, i got the jacket out to wear and quickly that the jacket's plastic -way zipper had a mind of its own, opening spontaneously from the bottom whenever. pretty exciting when it opens during a winter gust! i do not have a sales receipt for this jacket. best case is having the zipper replaced by the guy who does my alterations. when i took the jacket to sears recently the l/e rep told me without a receipt he could not help me; further, he had nothing on the floor that matched this 600 power jacket. before i take it to the seamstress, however, i thought i would ask if l/e corporate would be willing to make it good.

Purchased knit pull on pants one year ago. they became baggy in the knees very fast and i now only wear around the house. is there a way to shrink them back to "new" size? i won't bother to return them. how about "starfish" stretch pull on pants, bagging out at knees??

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