Land's End Customer Service
Land's End Customer Service Email:
landsend@landsend.comAverage reply: (54 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 1pm
Land's End Online Live Chat:
https://www.landsend.com/customer-service/Land's End's Customer Service Help Page:
https://www.landsend.com/customer-service/contact-us/They are facing similar issues just as you are…
Check out if you can find the solution you need.
What happened: The problem: I ended iup calling and had better results. All takencare of.
What happened: I returned a defective winter jacket about **** months ago. Land's End would not replace it. I sent it back because they were to send me a gift card or *credit my Visa.
What happened: We haven’t seen credit on the credit card for returned item. mailed February **, ****. Joanne Dvorak. customer number.*****-****-* . item number returned.******* ***
What happened: I have a pair of Lands End jeans that I love, BUT my daughter bought them for me and I don’t know which ones they are on your site. I want to order more of them, but don’t want to order the wrong ones. Is there a number on this inside tag that can help?
What happened: My payment is due on the *th of the month so I paid it - at *:** PM EST completely unaware of the *:** EST curfew on my payment vs being charged a $**.** late fee despite receiving a conformation receipt dated ********. What the heck? They want it both ways. But it's okay for them to sit on a significant refund for **-** days collecting interest in the LE bank account before crediting my account? Help, please. It's more the principle of dealing with a sketchy system as opposed to the fee (though $**.** is a chunk of change) that has me spinning! This is a perfect example of why President Biden is determined to eliminate late payment charges and ridiculous fees that consumers are forced to pay. *Any help would be greatly appreciated. Thank you for your time and guidance.*Eileen Roach *Greenfield, MA *****I would like the $**.** late payment removed from my Land's End bill and the refund credited to my account sooner rather than later.
What happened: My printer isn't working, but my Tablet screen shows Lands End as coming up as an EVRI retailer on the EVRI website for Returns. However, when I went down to the Library to print the returns label on a public computer, the EVRI website did not recognise Lands End at all, so I was unable to pay EVRI and print a label. The Live Chat person called Jon said that without a Smartphone I could not do the Return using the QR Code. I did notice that Johnsons the Dry Cleaners can print an EVRI label if you pay them the returns fee - is that correct?
What happened: My name is Hortensia Galvis. I had a chat with a lady there and she gave a number i need. I tried to copy it but the computer did not copy it . May i see the chat please
What are customer support channels for Land's End?
Land's End provides helpful channels like email, phone, live chat, help center, etc., for customers to receive support. The Land's End customer service team also offers social media support for quick advice and solutions.
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Email: landsend@landsend.com
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Phone: 800-743-9706
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Live Chat: https://www.landsend.com/customer-service/
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Help Center: https://www.landsend.com/customer-service/contact-us/
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Facebook: https://www.facebook.com/landsend
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Instagram: https://www.instagram.com/landsend/
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YouTube: https://www.youtube.com/landsend
What kind of support does Land's End offer?
Land's End offers a comprehensive range of support channels to assist their customers with their queries and concerns. These channels include email, live chat, phone support, social media support, forum support and self-service support. Whether you prefer to communicate through written messages or voice calls, want to discuss your issues publicly or privately, or need a quick resolution or a more detailed investigation, the Land's End customer support has various options to cater to your needs. You can choose the most convenient and suitable channel for you and get the assistance you need promptly and efficiently.
What is WorthEPenny's Relationship to Land's End?
To put it simply, WorthEPenny is an independent third-party website that is not related to Land's End. WorthEPenny provides free tools and resources to assist customers in reaching Land's End customer service more efficiently, such as the Land's End phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Land's End, as well as forums where Land's End customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, like Land's End, it is not associated with or endorsed by Land's End.
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